Note that even if you opt to keep your games and apps installed, performing a factory reset will still remove all personal files and associations from the console, including saved games, achievements, settings, and accounts. This same process applies to all versions of the console, whether you have the original or the beefed-up Xbox One X, with one minor difference we’ll explain later. Fortunately, Microsoft makes this very easy to do for both those who want to keep their games and apps installed and those who prefer to start with a totally clean slate. Whether you’re giving your console to a friend or troubleshooting a technical issue, sometimes you just need to give your Xbox One a fresh start.
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